IT Supporter

IT Supporter

Are you passionate about IT support, and do you thrive on finding solutions when technology acts up? Would you also like to work in an international production environment where reliable IT is crucial to day-to-day operations? If so, you could be our new IT Support Specialist in Global IT, Gråsten.

At Global IT, you’ll have a varied workday where you’ll help colleagues with their IT challenges, work with modern Microsoft technologies, and support the IT infrastructure that keeps our production and business running. You’ll be part of a highly skilled team with both local and global connections.

IT plays a central role in our continued growth and development. As an IT Support Specialist, you’ll join a team of nine employees within a global IT organization comprising a total of 30 colleagues. Together, you’ll ensure stable, modern, and efficient IT solutions for the BHJ and Essentia Protein Solutions business units. You’ll have a broad role encompassing daily support, operations, troubleshooting, documentation, and the opportunity to contribute to projects and new solutions.

Primary tasks

Among other things, you will be working with:

• Level 1 and 2 IT support and help desk
• Support and administration of Microsoft 365 and Azure
• Support for business applications and IoT devices
• Installation, configuration, and maintenance of hardware and software
• Troubleshooting for clients, networks, and other IT infrastructure
• Administration of users, devices, and access rights
• Development of SOPs, user guides, and Knowledge Base articles
• Participation in IT projects and the implementation of new solutions
• Automation and optimization of processes
• Support for colleagues across our global locations

Personal profile

We envision that you have a solid IT skillset and thrive on both technical challenges and close contact with users.

You:

• Are a trained IT support specialist or have an equivalent IT background
• Have several years of experience providing IT support in a professional organization
• Have solid experience with Microsoft-based IT infrastructure
• Have experience with Microsoft Azure, Entra ID, and cloud-based solutions
• Have experience with Microsoft 365, including Exchange Online, Teams, OneDrive, and SharePoint
• Have experience with networks, client management, and hardware
• Communicate professionally in both Danish and English, both verbally and in writing
• Work in a structured and solution-oriented manner and take pride in delivering excellent service
• Are willing to participate in a formalized 24/7 IT on-call schedule

As a person, you are curious and naturally take responsibility for seeing a task through to completion. You thrive in a work environment where priorities can change, and where one task may require deep technical focus, while the next involves helping a colleague move forward quickly and professionally.

We offer

• An exciting and varied position with a high degree of independence and responsibility
• The opportunity to work across a broad range of IT infrastructure and
  modern cloud technologies
• A strong professional environment focused on development, collaboration, and knowledge sharing
• An attractive compensation package including a pension and health insurance, as well as a cafeteria plan and employee activities
• The job involves travel to our Danish and European locations

Process

Please upload your application and resume at https://bhj.com/career/vacant-jobs/ as soon as possible, as we review applications on an ongoing basis.

Please direct any questions about the position to Allan Kjærgaard, IT Services & Support Manager, [email protected], tel. 7435 1218.

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