Commercial Excellence Manager

Commercial Excellence Manager

Overview

Position Level: Intermediate

Client Industry: Offshore Outsourcing

Client: Inscale A/S

Position highlights

This is an opportunity to grow beyond traditional Sales Excellence and take a broader role in shaping commercial performance. You’ll have real ownership, international exposure, and the opportunity to influence Sales, Marketing, and Operations while developing your expertise in CRM, Revenue Operations, data analytics, and commercial strategy. Most importantly, the role will evolve with you. If you’re someone who enjoys taking initiative, influencing without formal authority, understanding customers, and turning ideas into action, you’ll have the space to make a real difference and grow with the business.

Client description

INSCALE is a European offshore development company with offices based in Denmark, Malaysia, Portugal, Ukraine and Macedonia. We establish permanent development teams for European and Australian companies with ongoing development of software applications. Each team works as an integrated part of the customer's organization. We offer our employees an opportunity to work on exciting projects and learn the western development procedures and culture. We have an informal management style where you will have autonomy and responsibility allowing you to develop your skills and grow your value as an IT professional. We greatly value what our employees contribute to INSCALE, and always strive to reward our employees with challenging work and competitive environment. We are more than 500 employees representing numerous nationalities, which makes our work environment internationally oriented, diverse and encourages collaboration internally and regionally. For more information, see https://www.inscale.net/

Location

Aarhus N, Denmark

Responsibilities

We are looking for a Commercial Excellence Manager to drive scalable revenue growth, improve commercial performance, and optimize sales and CRM systems within INSCALE. This can be a person that’s worked with Sales Excellence and ready to take a larger responsibility. The person must be able to take a leadership role without having the formal role. The person will work as a bridge between the outside (clients and markets) with inside (the sales machine-room in Skopje), and understand how this can work with an Account Manager, Sales and Marketing. This role is highly cross-functional, sitting at the intersection of Sales, Marketing, and Operations, with a strong focus on data-driven growth, CRM optimization, market expansion, and commercial process excellence. Commercial Excellence Manager will have strong focus on implementing and optimizing newly developed commercial engine – HubSpot. The ideal candidate is proactive, commercially sharp, and experienced in B2B sales environments, with a strong background in CRM systems and revenue operations. Experience in IT services is a strong advantage. The position will evolve and the client must be motivated by this. The candidate must have strong communications skills and a natural interest in understanding customers. Key Responsibilities: Revenue & Commercial Excellence • Own and improve end-to-end commercial performance across sales and marketing. • Analyze revenue trends, pipeline health, win rates, and conversion metrics. • Identify growth opportunities in existing and new markets. • Define and track commercial KPIs across the organization. • Support leadership with data-driven insights for strategic decisions. CRM Ownership & Optimisation • Act as key owner or super-user of CRM systems (HubSpot). • Optimise CRM structure, workflows, data quality, and reporting dashboards. • Improve sales pipeline visibility and forecasting accuracy. • Implement best practices for lead management, deal tracking, and segmentation. • Ensure CRM is effectively used across Sales, Marketing, and Delivery teams. Growth & Market Expansion • Proactively identify and support entry into new geographic markets and industry verticals. • Conduct market and competitor analysis to support expansion strategies. • Collaborate with Marketing to shape go-to-market strategies and campaigns. Sales & Marketing Collaboration • Work closely with Marketing to align demand generation and lead conversion strategies. • Improve lead-to-opportunity and opportunity-to-close conversion rates. • Ensure smooth handover processes between Marketing, Sales and Delivery. • Contribute to sales enablement materials and commercial messaging. Reporting & Analytics • Build dashboards and reporting frameworks for leadership visibility. • Provide insights on pipeline performance, revenue forecasting, and market trends. • Identify bottlenecks in sales and marketing funnels and propose improvements.

Qualifications

• 5+ years of experience in B2B sales, revenue operations, commercial excellence, CRM management, or growth roles. • Strong experience working with CRM systems (HubSpot or Salesforce) • Experience working cross-functionally with Sales, Marketing and Delivery teams. • Strong experience developing scalable business processes and systems to support a rapidly growing organization • Experience in IT outsourcing, software development services, or tech consulting. Soft Skills: • Friendly, approachable, and genuinely interested in building relationships with others • Strong ability to understand different perspectives and adapt communication accordingly • Creative and solution-oriented, with a proactive approach to problem-solving • Able to follow established processes while exercising sound judgment and adapting when circumstances require it • Excellent communication and interpersonal skills • Strong analytical skills, with the ability to interpret sales and marketing data • Ability to translate data and insights into actionable commercial strategies • Strong business acumen and structured thinking • Excellent organizational and time-management skills • Ability to work independently and effectively manage multiple projects simultaneously • Fluency in Danish is required • English proficiency is required

Education

A degree in Marketing, Business, or a related field is preferred, but relevant experience is considered equally important.

Travelling

Travel to Skopje 1-2 per year and occasional client meetings in Copenhagen or in other countries

Why Join Us?

Diverse and Inclusive Work Environment:

Join a company that values diversity and encourages employees from all backgrounds to contribute their unique experiences and perspectives.

You'll be part of a community where diversity is celebrated, and exceptional service is a shared commitment.

Developers working at computers

Why Join INSCALE

Work With The Best

We foster diversity and inclusion. You will be surrounded by colleagues who are friendly, professional and passionate about their work.

Meaningful Work

We empower our employees to do work that matters and give our people autonomy to do their best work.

Internal Collaboration

You will be working in an international and diversified environment with opportunities for professional and personal development.

Inscale Community

We make it a point to take time away from our busy schedules for culture building activities.

Work Life Balance

To help our employees strike a healthy balance between their jobs and other aspects of their lives, we offer a flexible working environment.

Centrally Located Office

Work within walking distance to the best restaurants, cafes and department stores with great transportation options.

Medical & Health Insurance

All employees are eligible for healthcare coverage which will vary from one location to another.

Ergonomic Workplace

We continually work on securing a safe and pleasant work environment.

Paid Holidays and Sick Leave

Our vacation and holiday benefits give you a considerable amount of paid time away from work each year.

Expat Guide & Relocation Assistance

We provide visa assistance and administrative support for relocating new employees.

Onboarding

Our new employees get off to an optimal start by participating in our INSCALE onboarding program.

Competitive Package

We hire exceptional talent. Our salary and benefits are competitive, ensuring your skills and contributions are valued.

JOIN OUR TEAM

Get a job where you can discover, innovate, produce, and perform meaningful work together with our clients.

FAQ

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CONTACT US TODAY!

[email protected]

LEARN MORE ABOUT US

https://www.inscale.com