German Customer Support Specialist - From Office in Athens or full remote in Greece

Customer Support Specialist – German speaker (From office or Remote in Greece)

• Location: Full remote work within Greece

• Start date: ASAP

• Work type: Full-time 

• Contract duration: 12 months 

• Languages: Native-level German (C1+), English (B1–B2)

They are currently looking for German-speaking Customer Support Specialists to provide high-quality assistance across multiple channels. This is a great opportunity to be part of a dynamic and fast-growing international team in the fintech industry. Front line agent and back office agents needed. 

Your Main Responsibilities:

• Provide support via email, chat, and phone

• Assist with account and billing updates

• Support users with platform navigation and data explanation

• Collaborate with internal teams and escalate complex queries when needed

• Adapt to multiple tools and product lines as needed

Who You Are:

• High level of the German language (C1/C2 or native)

• Proficient in English (B1–B2)

• Comfortable using digital platforms

• Experience/interest in finance, stock markets, or personal investing is a plus 

What We Offer:

• Competitive salary and bonuses (14 months salary)

• Structured onboarding paid 

• Remote work possible 

• Relocation support: Paid flight to Greece, Taxi pick-up from the airport, 4 weeks of company-paid accommodation

• Support with all documents

• Free Greek lessons

• Access to continuous training and development

• Private Health Insurance

Ready to apply?

Send your CV to [email protected]
We look forward to welcoming you to our German team under the Greek sun!
NB! Ongoing recruitment! Only citizens with a valid EU passport or work permit in Greece can be considered.

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